Return & Refund Policy

At fashionbygore.com, we want you to be fully satisfied with your purchase. If, for any reason, you are not completely happy with your order, you may initiate a return within 14 days of receiving our products. To qualify for a refund, all clothing items must be returned with the tags still attached.

Initiating a Return

To initiate a return, please follow these steps:

1. Visit the dedicated "Returns" page on our website.

2. Complete the return request form, providing the necessary information, including your order number, the reason for the return, and any additional details.

3. Once your return request is approved, we will provide you with further instructions on how to return the item.

Conditions for Refund

For your return to be eligible for a refund, the following conditions must be met:

- The return is initiated within 14 days of receiving the products.

- All clothing items are in their original, unworn condition.

- The clothing items must have their tags still attached.

Refund Process

Upon receiving your returned items and verifying that they meet our refund conditions, we will process your refund as follows:

- For orders paid by credit or debit card, the refund will be credited to the original payment method.

- Refunds may take several business days to process, depending on your financial institution.

Exchanges

Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item for a different size or product, please initiate a return as described above and place a new order for the desired item.

Contact Us

If you have any questions or require further assistance regarding returns or refunds, please feel free to contact our customer support team at [email protected].

This policy is subject to change, so please review it periodically for any updates.